Our COVID-19 Procedures

curbside service

Clients are being allowed limited access to our clinics. Because each of our clinic facilities is unique in its layout and management of appointments, the protocol you will be asked to follow will not necessarily be the same at each of our clinics. When you arrive at the clinic for an appointment, please call that clinic’s number. A receptionist or technician will take your information and will explain that clinic’s current protocols. If you prefer not to enter the building, our clinics will continue to offer curbside service as an option.

All clinics are allowing only one person into their facility for each scheduled appointment. All of our staff and doctors are following universal masking protocols, and will be masked at all times. All clients entering the clinic are also required to wear a mask. If you prefer not to wear a mask or are unable to wear a mask, we will ask that you wait in your car during your pet’s visit and strongly suggest that you have a cell phone so the clinic staff can communicate with you.

If you or someone in your household is sick or has been sick within the last 14 days, we request that you find someone from outside your household to bring your pet to the clinic for their visit. If you don’t have someone that can bring the pet for you, please inform our staff of your situation so they can use the appropriate PPE to keep them safe.